After a hail cell, every door hanger claims “free inspection.” Your job is to document damage yourself first, then invite licensed help — not the other way around. This checklist is for homeowners in hail-exposed markets who want a clear process before insurance and contractors take over the narrative.

Safety first

Do not walk a steep or wet roof. From the ground and attic: binoculars for shingle bruises, soft metal dents on AC fins and downspouts, skylight cracks. Photograph everything with date stamps and wide shots that show the elevation.

What hail damage looks like on asphalt

  • Soft circular bruises where granules are gone and mat is dark.
  • Exposed black asphalt that will age fast in UV.
  • Cracked tabs on older 3-tabs; bruises on architectural laminates.
  • Collateral: dented gutters, porch lights, window screens, car roofs (vehicle claims are separate).

Not every dark spot is hail — foot traffic, blistering, and manufacturing marks confuse “storm apps.” Human inspection still wins. Soft bruises you can feel with a finger on a cold morning are more telling than phone zoom alone.

Insurance process without getting steamrolled

  1. Call your carrier; ask deductible and replacement-cost vs actual-cash-value.
  2. Request the adjuster’s line-item when it arrives.
  3. Get 2–3 contractor scopes that match the same squares and underlayment system (read the quote).
  4. Never sign over your claim check blankly to a door-to-door crew.
  5. Verify license and insurance before anyone climbs (vet contractors).

Repair vs replace after hail

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Scattered bruises on a 5-year roof may be repairable; widespread bruising on a 15-year roof usually means full slope or full roof. Use repair vs replacement and local cost context (NC costs or your state page under national roof costs).

Materials after a claim

Impact-rated shingles (class 3/4) can lower premiums in some markets — ask your agent, not only the roofer. Underlayment upgrades at claim time are smart while the deck is open: ice & water + underlayment. Ventilation fixes are also cheaper mid-replacement: ventilation guide.

Documentation packet

Keep a folder (digital is fine): weather report date, photos, adjuster report, three bids, final invoice, warranty registration. That packet is what makes a future claim or resale conversation sane.

Frequently asked questions

Should I let a storm chaser handle insurance?

You own the claim — get independent scopes and never sign over rights lightly.

Can small hail still kill a roof?

Soft mat bruises on aged shingles can shorten life even if the storm felt minor.

Do impact-rated shingles stop all hail?

They improve resistance and may help insurance discounts — they are not invincible.

Next research

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